Pre-Surgical Service:
Led by John Fernandez, vice president, Surgical Services; Susan Dempsey, director, Surgical Program Development; Michael Zinner, MD, chairman, Surgery; Peter Black, MD, chairman, Neurosurgery; Charles Vacanti, MD, chairman, Anesthesia; and Thomas Thornhill, MD, chairman, Orthopedic Surgery; Pardon Kenney, MD, chief, Surgery, Faulkner Hospital; and James Gessner, MD, chief, Anesthesia, Faulkner Hospital, Robert Barbieri, chairman, Obstetrics and Gynecology.
Post-Partum OB Services:
Led by Mairead Hickey, RN, PhD, vice president, Women and Specialty Services; Robert Barbieri, chairman, Obstetrics and Gynecology; and Paula Gillette, RN, director, Women’s and Newborn Services.
Oncology Discharge Process:
Led by Nancy Kruger, RN, DNSc, vice president, Patient Care Services; Dianne Cerce, Executive Director, Oncology Services; James Griffin, MD, chair, Department of Medical Oncology, Dana-Farber Cancer Institute (DFCI); Pat Reid-Ponte, chief nursing officer, DFCI; and Lawrence Shulman, MD, chief medical officer, DFCI.
Front End/Registration Project - Ideal Patient Experience:
Led by Roger Deshaies, senior vice president, Finance; Troy Brennan, MD, president, BWPO; Lisa Anastos, chief operating officer, BWPO; and Tony Autori, executive director, Patient Business Systems, BWH.