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In This Issue:
What is Your ‘One Shining Moment’?
As you reflect on 2014, is there one memory that makes you especially proud to call yourself a BWHer? Maybe you recall a touching moment with a patient or family member, or perhaps you witnessed a colleague do something that made you proud. BWH Bulletin invites you to share your “One Shining Moment” with the Brigham community for our annual year-end issue. Email your proudest BWH-related moment of 2014 and a related photo of yourself or the team involved to BWHBulletin@partners.org by Dec. 12. Shining Moments will be posted on PikeNotes, and a selection will appear in the year-end print issue of BWH Bulletin.
Patient Safety Culture Survey
Employees who work directly with our patients are receiving emails from Pascal Metrics Support with a personalized link to our 2014 BWH Patient Safety Culture Survey, a confidential survey to assess BWH’s culture of patient safety. Please complete the survey; your feedback will help leadership understand the current culture of safety at BWH, identify areas for improvement and assess the effectiveness of BWH’s improvement efforts.
BWH Personal Package Policy
With the holidays fast approaching, the BWH Receiving & Distribution and Office Services departments remind employees that personal package deliveries cannot be accommodated. Due to the large volume of these deliveries alone, the added responsibility of processing personal packages delays the turnaround time on products that may directly affect patient care. Please make alternate arrangements. Email pgbarry@partners.org with questions.
HealthStream News
Mandatory HealthStream courses have been assigned to all staff, employees and providers for 2015, which are due by Sept. 30, 2015. In addition to these assignments, many providers have been assigned a one-time special course due by Dec. 31, 2014. Please note that courses may be assigned during the year due to ongoing hospital initiatives. Inquiries regarding mandatory courses should be directed to bwhhealthstream@partners.org. Visit BWHPikeNotes.org to learn more.