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This week’s JCAHO readiness tip: Anyone suspecting a potential hazard with a medical product or device should:
•Set the device aside
•Label the device as broken and explain what it did or didn't do
•File a safety report
•Contact a member of the Product Notification Group, the multidisciplinary group throughout the Partners facilities that manages the product recall and product failure process across the sites.
Anyone receiving recall notices from outside sources should fax them directly to the Partners Recall Coordinator at 617-623-5471 or contact Risk Management at ext. 2-6442. For more information, visit