Patients Informed of State, Federal Rights
All patients and their families at BWH are informed of their rights as detailed under state and federal law. BWH posts the Patients’ Bill of Rights, which includes 23 bulleted items, throughout the hospital.
BWH also tells patients about their right file a grievance with the hospital when concerned about their care or treatment. Patients can contact the state Department of Public Health, the Massachusetts Board of Registration in Medicine or the Joint Commission on Accreditation of Healthcare Organizations.
If you, any or your colleagues or patients have any concerns, please call Patient/Family Relations at 617-732-6636.