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The Environmental Services Department (ESD) and Central Transport Services (CTS) have merged and now operate from the same office on the lower level of the Nesson Pike. All ESD/CTS managers, supervisors and dispatchers are working from the newly renovated location.
“By merging the two departments, now there is only one phone number to remember for a variety of services,” said Luis Alberto Soto, director of Environmental Services and Central Transport Services. “This makes it easier for our customers and makes the whole operation more efficient.”
Soto, who recently celebrated his 30-year anniversary with BWH, said the merger is a positive thing for the departments and their 580 employees. He is proud of the work his teams provide.
“At the end of the day, we feel good about providing excellent services to our patients and departments throughout the hospital,” said Soto. “We believe this change will make our team even more accessible and our departments more efficient.”
The following services can now be reached through the main number at 617-732-7114: Environmental Services | Patient Transport Equipment Pool | Pest Control | Grounds Waste Management | Snow Removal