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The hours included in the patient visitation policy were recently extended from 8 p.m. to 9 p.m. to better reflect BWH’s patient-centered mission, according to Director of Patient-Family Relations Kathleen Gordon, RN.
“Due to work and community obligations, many visitors aren’t able to visit their loved ones until later in the evening,” said Gordon. “We hope the extension better accommodates the needs of patients and their visitors, while saving staff time in managing those visitors who would run over the former end time.”
Another change to the visitation policy is the designation of an immediate family/support person who is welcome to visit at any time. “Providing greater bedside access to a support person is important to patient satisfaction and quality care,” said Gordon.
For more information about the policy changes, call ext. 2-8248.