On February 14, over 100 emergency service assistants (ESAs) and business specialists in BWH’s Emergency Department were honored at an Appreciation Day to recognize their outstanding work performance and dedication to the department. Silver pins were given to all and certificates of appreciation were presented to those who precepted new employees over the last year. “ESAs and business specialists are vital to the ED, as most are on the front lines and play important roles in the day-to-day operations of the department,” said nurse manager Judy Perron, RN, who unveiled the new ESA uniforms at this special occasion.