MDConnect is a physician’s direct link to the inpatient transfer and transport service of BWH and MGH.
Through its toll free number, 1-877 MD Refer (1-877-637-3337) or direct number 617-732-8903 (BWH), MDConnect provides 24-hour access and facilitates rapid transfer of inpatients to BWH. MDConnect benefits both referring and accepting physicians by facilitating discussion between the two physicians, bed finding and data gathering, arranging transport, and sending next-day fax notification to referring physicians. Accepting or referring physicians make only one call to handle all aspects of patient transfer. The table below summarizes how accepting physicians use the program.
BWH Accepting Physician Use Guidelines
If referring physician calls MDConnect’s toll free number directly
- Receive page
- If PHS pager, readout = “MDConnect” & callback #
- If non-PHS pager, readout = callback # only
- Respond to page w/in 3 minutes
- Confer privately with transfer coordinator
- Discuss with referring physician
- Accept or decline transfer
If referring physician calls unit or physician directly
- Discuss transfer with referring physician
- Accept or decline
- Notify MDConnect at ext. 2-8903
Key Contact Numbers for BWH Physicians
Ext. 2-8903
- To Initiate Transfer
- Notify Admitting
- On-Call Attending Page Return
Ext. 2-7888
On-Site Dispatch