Billing Compliance Moves to Crosstown
The Billing Compliance Office for BWH/BWPO moved to Crosstown at 801 Massachusetts Ave., Room 610. The new phone number for the Billing Compliance Office is 617-582-0090. Raising ethical and legal concerns is such an important part of professional and non-professional practices that the Billing Compliance Office offers consultation, education and policy guidance to assist you. If you are unsure, have any legal or ethical questions, or are at all concerned about the appropriateness of any activity, ask for assistance from the Billing Compliance Office, your supervisor, Human Resources or other resources at the BWH. In addition to its regular phone line, the Billing Compliance Office offers a toll-free, anonymous Partners-sponsored Compliance HelpLine for you to call. This option was created to ensure complete confidentiality. The Partners HelpLine phone number is 800-856-1983.
What if I have a concern to report?
BWH urges all physicians, employees, students and volunteers to identify and report concerns about safety or quality. There are many options to report concerns within BWH:
Your Department Chair
Human Resources 617-582-0100
Risk Management 617-732-6442
Patient Safety 617-732-7543
Clinical Compliance 617-732-6442
Corporate Compliance 617-582-0092
Partners Compliance Help Line 800-856-1983
The Joint Commission asks BWH to remind all physicians and staff that they may share these concerns about safety or quality directly at www.jointcommission.org, or call the Joint Commission Office of Quality Monitoring by calling (800) 994-6610, or by emailing directly to complaint@jointcommission.org.
Reporting a concern internally or directly to the Joint Commission or any of the other options does not subject any physician or staff to disciplinary action.