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When a pipe burst in the Tower and flooded several patient floors, the leadership of Cindy Jodoin, MHA, BSN, RN, kept the team on Tower 4C and 6C involved, informed and at ease.
“Cindy was instrumental in getting patients moved so we could close down the pods,” said Marsha Milone, MSN, RN, assistant nurse manager. “She recognized it was not an easy situation, but reassured staff and helped us through it.”
For Jodoin, the nurse manager of Hematology/Oncology/Bone Marrow Transplant, it was all in a day’s work. Every day, she fosters a team atmosphere, partnering with nurses, physicians and patient care assistants to provide the best care for patients.
“Cindy provides consistent, steady leadership as the Oncology service continues to grow,” said Edwin Alyea, MD, medical director of inpatient services at the Dana-Farber/Brigham and Women’s Cancer Center. “She is readily available to both physicians and nurses in dealing with issues that arise in such a busy inpatient service.”
Jodoin’s strong leadership is rooted in 20 years of nursing experience, beginning with pediatrics at St. Vincent Hospital and UMass Memorial Medical Group. When the bone marrow transplant unit opened at UMass, Jodoin transitioned her skills to that patient population. She joined BWH in 2002 as an assistant nurse manager, where she found the opportunity to mentor others.
“I love working with new nurses, especially in their first year and watching them grow and develop,” said Jodoin.
Milone credits Jodoin’s mentorship as a contributing factor to her own development as a leader.
“In my first four months as assistant nurse manager, I shadowed Cindy and learned how she deals with all of the issues that come up in a management role,” Milone said. “Cindy is an amazing manager because she sees the positive in everything and will take frustrating situations and break them down very objectively.”
Escel Stanghellini, MSN, RN, quality program manager in Hem/Onc, was completing her practicum at BWH when she was mentored by Jodoin. She said Jodoin supported two programs to recruit and mentor minority nursing students. “She was instrumental in my development as a manager,” Stanghellini said. “I learned a lot about what it takes to plan and how to staff a unit.”
Barbara Bauman, MPA, MS, RN, director of Surgical Nursing, who advises the Standards, Policy and Procedures Committee that Jodoin co-chairs, echoed Stanghellini’s praises. “Cindy brings serious clinical experience to the table and is always working to promote excellence in practice. Her humor helps keep things in perspective,” said Bauman, who lauded Jodoin’s ability to always be willing to ask the tough questions.
For Jodoin, becoming a nurse was a natural choice, partly because she came from a large family and describes herself as the caretaker growing up. “It was an easy transition to what I wanted to do with my life, which is to help people,” she said.